Tax Free Childcare

For those who have applied and are receiving tax free childcare, how long after applying did the get back to you? I know the website says 7 days. I’m currently on 7WD since applying and I’m impatiently waiting for an email🤦🏾‍♀️
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It was a while. They contacted me nearer to my return to work date.

@Kathryn great thank you, that’s reassuring. I’m back to work on the 21st of this month. Hopefully someone gets in contact x

Took me 11 days to hear back from them, they then rang me asked a few details and just need to set up the account now :) x

I was getting very close to the day I really needed it so I rang them. They said there was backlog and put me through to someone who asked me when I go back to work and roughly how much will I earn and they sorted it in 5 mins!

@Kasia thanks, i got a letter through today. Saying they’ve seen I’ve applied for the 15hrs, which I haven’t since I know that we’re not eligible for yet until September and I only applied for the tax free. I’ll give them a call on Monday to see what’s up! Hopefully I can get both done 🤞

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