Has anyone delivered at Anne Arundel Medical Center?

I delivered there in December and had a great experience! My first pregnancy was a planned home birth. I had complications afterward (baby was perfect, I was the finicky one). For my second i decided to deliver at the hospital but still wanted the midwife experience so I saw the midwife group at the hospital. They. We’re. Terrible. At the start of my second trimester I started bleeding in a parking lot and went straight to the ER. I tried getting in contact with the midwife group and it took THREE DAYS to be able to speak to anyone there. They switched to a third party system for scheduling (and I believe the OB group at the hospital did as well). So basically you call the OB group or the midwife group and someone answers the phone who is working remotely in their living room and taking calls and scheduling for 3 or 4 practices within the hospital. They will then pass along your questions or concerns to your health provider and you have to wait for a call back.

There is NO way to simply call your office and have someone at the front desk answer the phone and talk to you. It’s insane. I ended up transferring care to a private practice located in the hospital (Capital Women’s Care) and had a fabulous experience. Again the labor and delivery part was great with the hospital. But I’d would be very careful when selecting your prenatal care. And if you think something is fishy, immediately try to transfer because private practices are HARD to get into.

Thank you so much for sharing! I've noticed the same thing regarding how difficult it is to reach the front desk which was also the case with Medstar who I was with for my first pregnancy. So far, I've had my well woman's appointment with Luminis in March and the appointment itself went well. But definitely want to make sure I know what to expect with them during pregnancy. I'm sorry for the challenges you had with them, but glad you had a pleasant experience at the hospital!