Boy mum - Penis advice

My 3.5 year olds for skin is very red and swollen the doctor gave him some cream and said to use 3 times a day since Thursday for 1/2 weeks. He’s saying it’s sore and you cannot see the tip of his penis anymore as the for skins so swollen. The doctor didn’t see him just a consult online. Just wondering if I should ask for a face to face appointment this week or give the cream more of a chance.
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I would phone out of hours just to be safe

My son had something similar and it took the 3rd steriod cream to actually fix it, I'd push for a face to face appointment personally

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