New to Mira
Hey everyone, so I just received my fertility kit in the mail and was excited to try it out for the first time, but when I pulled out the device I noticed that it wasn't turning on or charging when I put it on the charger. I have attempted to use the reset button but it isn't responding to that either. Is there something I'm missing?
Has anyone else experienced this?
Show your support
@Libby I downloaded the app the day I ordered the kit 😅 I discovered that it's just a defective device, I had it on the charger for 8 hours while I was at work and it didn't charge at all, I messaged support and they told me to record a video of it not working and they will verify everything to replace it
Oh bugger. Hope tou get it sorted.
Trending in our community
You have to download the app etc first then turn it on, if that doesn't work you mat have to let it charge up for a few hours.