Clarks

I've been told today that if you have your child's feet measured at Clarks and shoes buying from them checked on their feet by 2 members of staff, if your child outgrows them with Months they'll exchange them for free!! Includes outlets Is this true? Where has this been since my daughter started walking. Thinking ideal for school
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We've been getting measured and buying a pair each time he goes up a size. There has never been mention of outgrowing. We've only ever been told how long to expect the next remeasure. Also never had 2 people check the size, only one person.

@Cheryl (Can't See Waves) I've never heard of it before, but apparently it was introduced last year, I might ask next time I'm in

Ah ok that sounds good. Got to remember to ask for the card. Thanks for this.

I worked in Clarks years ago. If fitted properly, most children won't outgrow their shoes within 3 months (of course some will have growth spurts, but not often). But of course mistakes can be made in fittings so this protects the buyer against that which is good 👍🏻 in my experience most stores would offer a refund in that situation anyway, this just makes it official.

@Ellie I never knew about it

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