@Naomi what type of receipt do you upload? As I uploaded a screenshot of payment one time and it got declined
I always uploaded my invoice from the childminder which states the timings and number of hrs and then the price
When I pay her she gives me a receipt detailing how much was paid and what date
@Naomi thank you! The nursery do not give me a receipt so I may started requesting this
Yes they need to give u receipts or u won’t be able to claim the money back
I just give the transaction receipt for the bank transfer payment and invoice
@Dez how do you do this please 😊
Go to your bank mobile app Then go to that transaction Then tap on Create PDF It will allow you to save the receipt on your phone. Thats the receipt i send with the invoice to UC
They don’t need bank statements when I submit my childcare costs I submit the receipt and the invoice