Momcozy pump recall Canada

FYI momcozy pumps are recalled due to improper licensing. There's nothing wrong with the product they just need to get the proper license. If you bought a momcozy pump you can email them with the order number/receipt for a full refund. They asked me to discard of it but didn't ask for proof... Just FYI because I didn't know either! Here’s the link; https://recalls-rappels.canada.ca/en/alert-recall/wearable-breast-pumps
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Thank you for sharing, do you have the email available?

@Tanya support@momcozy.com you're welcome 😊

Thanks! I bought one as well!

Is there a date limit of purchase to get the refund ?I bought mine in November

@Elissa I got mine in November too!

@Jewel how do you like yours? I find mine leaks air all the time and i have to hold it with a pressure where it connects so it creates a good suction does yours do that? I got mine in december and use it regularly

@Liz I love mine, I have the S9 pro. What Bra do you use with it? I use the momcozy bra I got from Amazon and make it as tight as comfortable for me. it keeps the pump tightly against the boob so there's great suction.

@Jewel its not that seal that leaks its where you clip the thingy that has the buttons. The seal on my boob is always good.

@Victoria I think she said it leaks air not milk @Liz do you clip it on from the back to front? If u look under it there's a circular thing that should be clipped in first and then push hard until the front and back makes click sounds. I never heard of this happening before. Also do you make sure all the parts are dry before you assemble it every time?

@Jewel yes i do make sure theyre dry and i also hear the click sound but if i hold a pressure to it then it creates a good suction. Idk haha

I wrote an email and someone replied to send an email to this one anyone else?? care@momcozy.com

Yess they're both the momcozy support email address, I got replies from both of them

What pump do you use now that the momcozy pump is recalled? 🙈

thank you for sharing this

@Melissa Rollin-Smith I still use it 🤫

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Yup got mine too! Took about 4 days after i emailed they were quite fast to reply too

got a reply but not the redund yet. its been almost 2 weeks

@rose id email them again

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