I'm going back to work in two weeks so a couple if weeks ago I opened an account on the UK gov website. I got a message to say they'd be in touch in 7 days but I've still not heard anything?? I'm starting to worry because LO starts nursery on 8th April!
Does anyone know if there is a phone number I could call to chase? Thank you
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I heard back in a couple of weeks saying they need further info and to call but can never get through, I'll try find the number x

yes please 🙏 thank you

I had the same, it was 11 days over,
I got through on the phone though and they just asked me to confirm my return date, once that was done I receive the confirmation within an hour x

any chance you have the phone number?

I used: 0300 123 4097

I applied on 6th March and was then contacted on the 20th to confirm my back to work date

We waited 3 weeks to hear back, if that helps!