Paid family leave

Has anyone ever been able to get ahold of someone at the paid family leave office? I call daily, multiple times a day and it always says they’re at their max number of callers and to try again. I’m starting to think no one actually works the phones lol.

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Yeah I was able to once. You have to call right when they open at 8am. If not, you can go to your local office

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Yes I’ve spoken to them a couple of times! I agree with Marie you have to call right when they open and call multiple times till you get through.

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How do we look up the address to go in person? 🫣

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I never got through to them, ended up going in person but was there for 4 hours so prepare for wait times if you go

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I paid a third party to call for me and they called like 1000 times. Once they were able to get through the called me and linked me to the call.

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Ugh it’s been such a struggle. Follow up question - how long did it take you to get paid? It’s been over a month for me. My leave started 9/27

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Did you apply for short term disability first?

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Your Pregnancy disability has to be approved and run out before they green light your PFL

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Yeah, I’m 8 months pp. I went back to work after my 6 weeks of disability and am back on leave

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Oh then the hold up is most likely at your job. When my PFL got stalled, it’s because my payroll department hadn’t responded to their mail to confirm I was in fact on leave

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This post is from Reddit. I used it today and it worked. I wasnt able to talk to some one directly because the office had closed. But they did put me in line to speak to some one. I will be trying this method again at 8am

How to CALL EDD

Call, 1800 300 5616
Press 1 when u hear the recording,

then wait till shes done talking and says “select from these options”

Immediately press 2 and 4 in rapid succession

This will bypass everything and go straight to connecting you to a representative

If u hear “thank you for calling....” hang up and redial

If u hear “your call is important to us....” ur in and just wait

Best times to call and do this are 8:01 AM or after 4 PM

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definitely gonna try this, thank you!

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that was the unemployment line but they can connect you to edd. Hopefully you have better luck than I do

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I’ve called 16 times so far today. Still no luck 🥲

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Keep calling. When they say it’s too many people, right when someone ends a call could be the space you needed to be connected. Frustrating and tiring but you’ll get through…..being on hold for over an hour feels worse

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