Nuby Rapid Cool UV Steriliser Issues

Does anyone else have endless problems with the Nuby Rapid Cool UV Steriliser? I've had it replaced at least 3-4 times and it's not working AGAIN!?
Am I doing something wrong, or is this a recurring issue with others?
I've just charged it and when I put it on to use it, no light is coming on. Usually when it goes wrong, it's a red light, but now it's no light at all 🙃

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We’ve never had any issues with ours - have you tried contacting Nuby directly? They’ve been helpful with us in the past when we had a query about the rapid hot machine!

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Lights come on ours but never works but I bought it off Vinted brand new in the box so nuby wont do anything unfortunately but I have read that they’re known for having loads of issues

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