To harsh?

So I have this elderly neighbour who lives alone since her husband lives in a home and she keeps coming over asking for "help". I helped her a bit back when my daughter was really young but I feel like now it's gone to far, it started off with her asking me to turn her air up then half an hour later asking me to turn it down and im not a confrontational person but shes started coming over EVERY DAY. I've stopped answering the door when she knocks but she just keeps knocking or comes back half an hour later and yesterday was the worst. My husband was at work and I was alone with my daughter trying to get house chores done before logging into my online school and she could hear the TV playing since I leave it on for background noise and started banging on my door for about 30 seconds straight. Eventually I answered to tell her I was busy and she's hard of hearing so I bent down to talk in her ear and tell her I was busy with my baby and she starts saying "it will only take a minute" whilst TRYING TO PULL ME OUT OF MY APARTMENT and I kept saying I can't help you im alone with the baby and she just kept saying it will be a minute trying to get me to leave my baby alone which really annoyed me. Anyway she starts fake crying saying "well who will help me? You can't just leave me like this please" (she wanted me to shut her blinds and her apartment isn't even facing into the sun) so I eventually just shut the door because my baby started crying. Well about 20 minutes ago she's banging on my door again and I didn't answer because im not having a repeat of yesterday and I called my mom and told her if she comes back again im straight up gonna tell her to leave me and my husband alone and if she comes back again im going to file a complaint with our apartment office and my mom said I was being to harsh and shes probably just lonely but I dont care anymore because ive been nice and understanding and it feels like now she's taking advantage of me. She also has caregivers who go over to her apartment 3 days a week who she says she dosnt like bothering which just seems weird to me that she would rather bother her neighbour's instead. Im not the only person she does this to, I see her banging on the neighbour's door across from me through the peep hole and sometimes she will just sit outside the apartments waiting for someone to walk by to ambush them to help, usually it's my husband coming home from work and if she knows someone's in the apartment she will not stop knocking until someone answers. Would it be to harsh to tell her I will file a complaint against her? Is there anything else I can do? I'm so done with this lady acting like im her personel care giver when my main priority is my child and my own home. Does anyone have any advice?

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That does seem very odd, she cant do these simple tasks herself at all????

You could relay your concern to the apartment managers. It’s not your responsibility.
Or you can arrange hours when you come help if you’re available

Boundaries are lines of what you can do and can’t do. The conversation is awkward but it’s you showing how you can continue to have a relationship.
If you don’t want a relationship then you also need to tell her clearly.
Refer her to get help and stand your ground.

I totally understand how that can be frustrating and overwhelming for you, however, my mom works with elderly people in a nursing home and to me it sounds like she’s got dementia and is very lonely. It may be a little harsh but it’s not your fault that she doesn’t have anyone with her to help at all times but it’s also not her fault that her family decided to put her in the apartment instead of a nursing home or having someone with her at all times. It sounds like she’s needs more care than 3 days a week. Are you able to speak to one of her caregivers to try and get ahold of her family? Maybe they don’t realize how much help she really needs. My mom has many residents who act the same way. They’re not use to being alone and not use to not always having something to do so although their minds don’t work how they use to, their mind still longs to constantly be doing things like they have their whole lives if that makes sense? It’s very nice of you to help her when she needs it tho.

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