I reached out to a cleaner from the care app. She took abt an hour to respond and didn’t even say hello but then after 15 minutes said hello like if I’m taking long to respond.
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I went through at least 10 cleaners before finding our now cleaner of a year from care.
One lady brought her dog without asking who pee’d in my house.
Another knew my rate but still asked for a higher wage and sent me a big list of extra charges for doing things I consider part of the job $10 extra to take out the garbage, $25 extra per hour for dishes. It was such a long list to track I told her it would take me more time trying to figure out how much to pay her than just doing the work myself.
A few showed up once, finished their shift, and never responded again.
Another was a group of old ladies and in my original posting I said and reiterated via text that that rental house had a lot of stairs. They could barely make it to the front door.
Another group only spoke Portuguese and there were some language barrier issues so I couldn’t ask them to do things like skip certain rooms or not use bleach.
A lot of rude convos or no responses.
You dig through a lot of weeds first.

Definitely rude but maybe she was about to go to sleep and needed to know before bed 🤷🏼♀️ still rude though.