Does anyone have this car seat? I’ve bought it from smyths today but now worrying I’ve made the wrong decision but they told me they are non refundable. Has anyone managed to exchange a car seat at smyths? It’s unopened:
Read more on PeanutThe views expressed in community are solely the opinions of participants, and do not reflect those of Peanut.
Learn more about our guidelines.
I’m pretty sure they have to refund you in line with your rights I just can’t remember where I’ve seen it. Especially if it’s unopened though I’d be pushing them on this as they can absolutely return it.
I know that brand isn’t recommended though as it’s not very supportive at all. If you’re looking for decent car seats then Avionaut and Axkid offer extended rear facing as well as Swedish plus tested so very safe and supportive fits x

I’ve emailed them to see if I can exchange it. I haven’t opened it, not holding out much hope though to be honest!

Hey so I’ve bought the same car seat and I’m also concerned it’s the wrong one and not safe now! I’ve put my baby who’s 7 months old and he fell asleep on a car journey but he was basically hanging from the seat! Luckily my OH brought the old trusty car seat so we could swap them over! Does anyone have any ideas about the recline on it? Because it seems like he’s sat up in it all the time! Thanks.

hi, I ended up taking mine back and they did let me exchange it xx

Yeah I’m just worried because I’ve obviously opens the box xx

you could try and say it’s not fit for purpose? If you ask for an exchange on another product it’s not like you’re asking for your money back xx

Yeah I think I might do that, it’s so weird it looks alright when he’s not in it, (reclined enough) but then when he’s sat in it he’s sat up right almost 😅 on top of that I’ve noticed twice now where I’ve tightened the straps and they’ve come loose. Xx

say it’s faulty as well as not bring fit for purpose. I swapped it for the joie spin 360 x