I've got a new carseat but I dont like it (came as a bundle) so got my original one out. Only just stopped using it and not that old. But obvs taken out the insert. I can't find any info on how its meant to look inside. Can anyone help me out?
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This is the same one we have, it looks like the headrest needs to come down and then the shoulder straps will sit right on her shoulders. If you pull the grey toggle really hard at the top of the headrest, this will move the headrest and you can slide it down. With a piece missing, ours looks the same as yours!
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