Has anyone on here had a successful purchase from Tula? I’d done some research and there were reviews on mums net and the telegraph, but since I made my order I’ve seen so many people saying it’s a scam and is now been a week and I’ve had no dispatch updates.
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Yeah I have one :) actually selling it now as sadly outgrown :(

Definitely not a scam, we have one and it's been great!

The Tula carrier itself has been around for over 10 years and is brilliant, and I say that as long time baby wearer and previously a Babywearing Consultant working for a sling library with several hundred slings and carriers.
The issue could be the website you ordered it from.
There was a problem some years back with the Ergobaby website having been faked and ppl thought they were ordering direct but were receiving (very convincing!) copies.
Can you check Google reviews, Trustpilot, Which? etc for the actual web address for the shop you ordered from?

thanks for this info, I checked the email confirmation and I ordered it direct from babytula.co.uk which seems legit. I see bad reviews for babytula.com but the co.uk one seemed ok. Just got to hope there’s just a delay 🤞🏻

I hope it all works out for you 🤞

I just checked my payment details and freaked a little when it said Ergobaby UK but after reading the legal text on the Tula website they are a subsidiary of ErgoBaby so again hoping for the best!

Oh gosh, I wasn't aware of that - I'm not up to date in the carrier world these days. I really hope it's all OK and I'm sorry if I've freaked you out!