MyChart help

Hi does anyone else use MyChart? This is my first time. They have my name wrong. They used my maiden name and not my married name which needs to be corrected in order for insurance billing and referral since I’m on my husband’s tricare. And they got my due date wrong! It’s supposed to be May 31st not May 3rd. I have my first appt for the anatomy scan on Wednesday and idk what to do because I don’t want to get billed if they have the wrong information especially with Tricare Prime being so strict. I’ve sent a message on the app but I doubt they’ll check it in time for my appt. I’ll call tomorrow but I literally won’t fill out any of the documents until they fix my name. So annoyed about this. 🙄

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If There is an information desk at the hospital you are going to. You can let them know about the issue and show them your mychart account. I had a similar issue with getting on mychart. I had to speak to the front office where my appt was and let them know what the issue was. They can fix it for you

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I think you should call your doctor front desk as i don’t remember that i added this informations and they are right in my account maybe your doctor front desk submitted wrong information

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Agree I would call doctors office usually they can help change things or guide you what to do

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