My mum told me that her neighbour looks after her granddaughter sometimes, and she can hear her neighbour screaming and shouting at the granddaughter constantly, so loud that she can hear her through the wall.
She says she doesn't want to say anything or get anyone else involved because she needs to live there next to her and doesn't want any trouble, so she just turns the TV up all the way to drown out the noise.
Part of me understands why she wouldn't want to get involved, but also if its as bad as she says, and that constant too, perhaps its worth investigating? (She says it's every time she is looking after the little girl, like several times a week. She doesn't know how old the girl is but guesses maybe 3 or 4 years old)
I'm not really sure what is the done thing in this situation? Would you mention it to the neighbour? Would you call someone? Who? Would you just ignore it as its none of your business?
The views expressed in community are solely the opinions of participants, and do not reflect those of Peanut.
Learn more about our guidelines.
Could she perhaps pick it up with the mum or dad who drops the little girl off? That’s what I would do in this situation

I think I’d have a word with the neighbour. I personally have joked to my neighbours “I was only rinsing the shampoo out of her hair” because she screams and screams at times. Maybe try the lighthearted approach about it and see what the reaction is - if it’s not right or a bit off report to the authorities. I think I’d rather report a false case than potentially miss a serious one x

Reporting it to the police isn’t going to go anywhere. They won’t do anything about yelling at a kid. She could record it and show it to the parents when they pick the kid up

In the UK we have social services who we can report people to if we have concerns about the treatment of children. I would be encouraging your mum to contact whoever your equivalent is
Sorry, I clearly didn't read your post well and missed that you are in the uk 🤦♀️🤦♀️

Could she speak to the parent when they come and collect?
What's the screaming about? Can she hear words being said?