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May 2025 Babies 🇬🇧

Not happy with babies nursery

So my baby officially starts nursery on 1st July and is currently doing settling in sessions which is fine. My annoyance comes with the funded hours and awful communications from their office.

So I did all the right things and returned to work on 31st April and stretch my annual leave so that I could get my code ready for the summer term. I then saw on here that you need to check you can still use said code if you do not start at the beginning of the term as some local authorities are awkward. After months of leaving phone messages and emails I never got an answer so asked in person at my babies first settling in session last week.

I was reassured that my code was fine and could be used. Fast forward to this morning and I get my first invoice and lo and behold they have not included any funded hours and want to charge me £800.

This is devastating for us financially and will logically mean I’ll have to pay this for both July and August. (Obvs I will use the tax free childcare account but that still means paying over £600)

I am so annoyed. I asked this question so many times. I may as well have stayed off work the extra month if I had known then would have only had to pay it for August. I’ve maxed out my annual leave so can’t stay off now and will likely have to eat the cost.

I will of course ring them as soon as they open I’m just so annoyed by the lack of communication on this it’s making me not want to send my boy there.

I know no one can help here just needed a rant