Nursery expectations?

Our LO is in nursery, and they ring us straight away if there is an incident/accident, and we also get a letter with all the information about the incident too. I feel like nursery staff should be reporting stuff like this, as you are trusting them to look after your LO

If it was me I would change nurseries, the ladies are right about the incident being reported to you, it’s not nice for you not to be informed and supposing something more serious happened like a busted lip or sexual assault, would they even tell you?

Your child is the most important in the world, but they don’t seem to care.

Nope, change nursery. Once okay, twice no.
My niece had a similar thing in one nursery and I learnt so much from that. It put her far back in social interactions. The way the nursery dealt with a serious incident was terrible, and it was only due to my sister discovering the bruises on her back did they confessed to a few incidents happening with one particular child.
She moved nursery and that nursery was fantastic, supportive, and my sister was given daily updates. They even worked hard on building my niece's confidence again.
Personally as someone who has coached children in martial arts for years, where incidents are common, even if the smallest incident, everything is reported to the parent. Just because we as adults deem it as small it could be the biggest thing to that child. I had a really serious approach to this and it translated into having a very high retention rate.

Does your baby have a little cold or anything? The nose and lip doesn’t look like an injury she’d get at school. I get being upset at how they tried to sweep the first incident under the rug, specially since your husband asked about it. I think a lot of times they don’t notice when something happens because they can’t have eyes on every child every second.

When my daughter fell at daycare (when she first started walking), they told us when we picked her up since it wasn’t serious. We also had to sign an incident report. I expect them to tell me if anything has happened and I’m confident that they would. Your child’s daycare should be telling you…

Pretty sh*tty the way the nursery doesn't want to deal with something serious

Not acceptable

We get a phone call and then I have to sign an incident report they have written up at the end of the day.

This incident was a) an injury to your child and b) another child being aggressive


Two issues here that need dealing with

I wouldn’t be happy - talk to the nursery

If they're wiping her nose bc she's runny could explain the appearance of the marks and places. Really doesn't look abusive to me. Rather dry and abrasive from excessive nose wiping

My lo nursery tells me about every little thing when I pick them up I get a call though if they hit their head

If it was me I would be taking her straight out of there I would be worrying about her the whole time and no way I would beable 2 trust them again after that if anything happens at my daughters nursery I get an email with all details of what’s happened and a phone call x

My son got scratched in nursery and they didn’t relay it back to me. I was irritated a few days after they made me sign the incident report. I said you should have called my emergency number if I wasn’t available hence why I have two.
They didn’t bother they just said oh we don’t have time for that and due to safeguarding we don’t keep documents in the room.
I said I understand but the manager can call on your behalf I was so angry.
Since then lucky nothing has happened again.
So now I take a picture of my son everyday before I send him to nursery

All incidents should be recorded and the parents informed no matter how small , the nursery is in the wrong for not doing this

@MJ_xo @Sarah
She is fine she doesn't have a cold. And nothing has happened at home causing this.

@Louise you are spot on when you say just because we deem something small doesn't mean it's also small to the child. It could really upset and have an effect on the child!

I know that nursery staff can't have their eyes on all children all the time, but if a child has had a fall / tumble and become upset it's concerning if they don't notice that. Also I would like to think that my girl is comfortable and feels secure enough to approach staff / her key worker to tell them that she's hurt herself. My LO is very vocal she talks loads for her age so there shouldn't be a communication issue either.
Either way I am now feeling uneasy about this nursery and have already started looking at alternative nurseries. Hopefully I can find a suitable one that doesn't have too long of a waiting list!

They should always tell you on pick up of anything that's happened on the day I mean I don't expect a call for every little thing that happens during the day with my LO I'd be always getting calls she's so accident prone let alone with the other kids but I do expect to be told when I collect her about anything that's hurt her but then again our nursery does that like on my previous message I get calls is its head related but if its other bits I just get told when I'm picking up which is fine asking as I'm told x