No communication from Nursery

So as most people do we signed up to a nursery 9months ago now it’s coming to her starting they are being absolutely shocking with communication, She’s ment to start in two weeks and still no dates set for settle in sessions
I have called them numerous times the last two months as when I looked round they said 2 months before we will get some settle in sessions booked in then when it came down to it it was mentioned to be a month before and then it’s changed to 3 weeks before and conveniently the manager was on holiday last week, I have been back to work for ages and book my work out weeks in advance so if they suddenly come at me with dates I can’t take them off and have no one else to take her in for me, and I have mentioned this every single time I have called them!
I am really worried about my little one going to this nursery now but it’s too late to get in somewhere else and I guess we will lose our deposit and I have already paid for the first months fees
Are all nurseries this unorganised? Am I being paranoid?

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My son is supposed to start next week and still didn’t get confirmation email or no information when, how the settling will look like etc.. 🤦🏻‍♀️🙂‍↕️ I did call them yesterday and before like 1,5 month ago so they said it was too early and they don’t have a plan yet. Yesterday I phoned again, the lady said they’ll sent email by today or tomorrow the latest. Well today is already 5pm so I don’t think I’ll get anything, and let’s see tomorrow.. I feel like I’m being paranoid too but I’m glad to hear it’s not only mine being so unorganised.. sorry mama. We need to keep pushing them and calling I guess.

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