Which one do you have? One is usless and the other one is OK. One tethers to the back seats which means it can't turn 360. The other goes from the floor like a normal isofix.
I’d return it if you can and spend your money on a more reputable brand of car seat.
Agree there are FAR better car seats out there. (Swedish plus tested are the best )
Sadly some of us can't afford another car seat :(
If you're on a strict budget Joie are a good budget brand and they do extra in-house testing
From what I have read. They have only been tested to the bare minimum. Enough to get through as regulation state. But there are "better" out there yes. X