Hey! I have submitted a claim for child benefit on the 3rd of March and still not heard anything from them. Any of you in the same boat or should I contact them?
Read more on PeanutThe views expressed in community are solely the opinions of participants, and do not reflect those of Peanut.
Learn more about our guidelines.
i never heard from them until after they back paid me.
i just had a letter through saying how much i’d get going forward

If you submitted the claim by post, it takes around 12 weeks to hear back

I did it at the job centre as it was shortly after UC accepted my claim and they asked me to go in for an appointment and they did it with me there. It took 8 weeks to hear from them and another 2.5/3 weeks to be paid but it was all backdated so I got a larger first sum and then post to say what I’d get each month x

Yeah they are never quick with these things

I had money in my account before receiving a letter

Ring them, they can process it there and then on the phone. They did for me yesterday after waiting since 5th March x
1
48
9

4
23
7

1
23

6