When dropping my LO off at nursery, I have noticed that the lady who opens the door doesn't really acknowledge my daughter, and it has been getting worse. Today, she didn't even smile or say good morning to me or my daughter. This has troubled me and made me feel uncomfortable. I started noticing this in January when she started receiving us. My LO will start school nursery in September, which is why I was trying to hold out. But the reception we received from her today really unsettled me. Should I say something or any advice? I don't want to make things awkward for my daughter, especially.
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My nursery has within the last year introduced someone who sits by the door, and has her desk there, but doesn’t actually answer the door for any parents (you still have to buzz the room you want), and tbh she doesn’t ever say hi when we walk in unless my kids say hi and then she’ll say it back. She seems friendly enough but not one for engaging in conversation all the time. But then again she’s not been hired to open the door so I’m not overly bothered so I wouldn’t say anything personally

Is she opening the door specifically for you? That’s really strange if she’s not acknowledging you, not even eye contact and a little smile or something? Do you say anything to her? Is she one of the nursery workers or just someone who opens the door for people?😅

There’s a staff member at my daughter’s nursery who’s like that. He even rolled his eyes at my daughter at drop off when was upset and she said she’s going to be thinking of me. Such a heartless arsehole. I haven’t said anything, when he answers the door my daughter rejects him, and asks for another member, so he leaves and brings someone else now.

I would just be really patronising and say, (my little one is called Blake) "Good morning XXX, Blake, say good morning, it's rude not to say good morning" 😂 but that's just me! Or without involving your child, say good morning and ask how her weekend was to make her speak 🤦🏻♀️ grumpy woman!
Failing that, speak to the manager and ask what you've done to upset the woman as you feel like she's giving you the cold shoulder and that's upsetting your daughter.
Really grateful hearing your experience. I think she might just be moody. She has been there for a long time but isn't my child key workers so maybe that's why she doesn't bother.. I will try and engage better with her and hope for the best. X

I’d be really over friendly, but in a polite way “good morning, how are you!? I don’t think I’ve caught your name yet?! Gosh it’s been a busy week bet you’re looking forward to the weekend” then come Monday “morning! Did you have a nice weekend?” Make such a conscious effort to initiate conversation, then if she doesn’t make anyyyyyy effort for even a “good morning” and a smile, you can rule she’s definitely a rude person!