My dad, my brothers, my daughter, and I traveled out of state for a funeral. My sister was supposed to come but ended up bailing at the last minute. I was just informed that she was riding her long board down a common steep trail and crashed hard. She has been life flighted to the children's hospital, and we've been told she has broken multiple things in her back, her brain is bleeding, and blood is coming out of her ears. There is a high chance she will lose her hearing, but her organs look okay for now. She is currently sedated because when she wakes up she starts freaking out and pulling everything out and trying to get up. My dad and brothers drove here so they are getting ready to leave now as it takes a minimum of 26 hours to get back if you don't stop (obviously they will but they can alternate drivers). My daughter and I flew in because she is only 7 months old, and I didn't want to drive that long with her. The freaking airline nor the website I purchased through will let me change my flight to any earlier, and my flight doesn't leave till Thursday. I can't afford to buy a whole new ticket to leave earlier and I don't know what to do. I really hate the idea of just waiting here, I'd rather be at her side. She is at that age where she doesn't really like any family and doesn't feel supported by them, I'm the only one she will talk to openly and that she trusts. I feel like im failing her by not being by her side straight away.
Read more on PeanutThe views expressed in community are solely the opinions of participants, and do not reflect those of Peanut.
Learn more about our guidelines.
I'm so sorry you're going through this 😞 I wish your sister a speedy recovery.

Id email, tweet and phone the airline. Ask to speak to a manager. Get local media on side if you can. They're most likely well within their rights not to change the ticket, but its not a good look to be so intransigent in a situation like this...

So sorry you're all going through this. Hopefully your dad and brothers can be of some comfort to her during this traumatic time. In the meantime if she has other friends or family there to show love/support.
So, I wasn't able to do anything about changing the flight or canceling it right now but my cousin was driving to another city a few hours away that I was able to get cheap flight to home for Monday instead. And I have a cousin that lives in that city. So I will be able to get home sooner then I expected