Am i overreacting about how I was spoken to by the gynecology triage nurse??

So for context, I called the emergency gynecology unit about 2 days ago (alos used as the early pregnancy unit; under 8 weeks), due to ongoing bleeding & minor interchanging cramps, the first woman I spoke to was sweet enough.. she just sounded tired, told me the triage nurse would call me within the hour, it took nearly 2 hours so i was just left panicking, she FINALLY called me back at around midnight and the attitude on this woman STANK. I mean, she picked up and I felt like I could actually hear the eyeroll, I explained my symptoms, she looked through my chart, she seen I was in at around 5 weeks pregnant for a reassurance scan to check it wasn't an ectopic pregnancy and had a scan booked for the 14th to check bubbas heartbeat as it was too early to see it last time. She goes "you're bleeding?", me: "yes.", her: "any pain?", me: "a little", her: "k" (kissed her teeth), her: i can see here you have a scan on Monday?", me: "yup", her: "okay, well they're only scanning you cos they couldn't find ITS heartbeat, so if the bleeding/cramping gets any worse then don't bother going to your appointment on monday or the 23rd cos you've miscarried. Go ER tho." Me: (getting understandably upset and trying to hold back tears) "okay..", her: "k, anything else I can help you with", me: "no", her: "okay, soz luv. Ave a nice night" then hung up on me, I dont know if im over reacting because im just more sensitive at the moment from the changing hormones n stuff but that just felt extremely rude and insensitive, especially when on my notes in red at the top of the page in bold letters, it mentions ive had prior losses & a 'recent' infant loss (last year in may, Suspected SIDS but unconfirmed), there was just no emotion in how she said anything or like she even took into consideration how I'd feel hearing that?... and then to proceed to call my baby an "IT", there's plenty other terminology to use than "it". 🤦‍♀️🤦‍♀️ am I overreacting or do I have a right to be upset/annoyed??.

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I would definitely report her and just go to the er for a peace of mind and for them to check baby out before your appointment. I personally wouldn’t wait. I went to the er so many times at the beginning of this pregnancy for any ache or pain. Ive got high anxiety due to a recent infant loss myself so anything I needed to do I would’ve just for reassurance. I even went to check in on baby when my bf was stressing me out . But the women you spoke to most definitely would’ve gotten told about her self and i definitely would’ve reported her . Hopefully you got her name !

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I’m so sorry she treated you like this, it’s really shocking. Her whole purpose is to support and look after you and she hasn’t met any level of care so you should definitely report her. Don’t listen to her and go to ER or call the triage back. I hope you are ok and sending lots of love your way xx

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My fat thumb accidentally clicked on over reacting 🤦🏽‍♀️ you are definitely right to be upset! I would put in a complaint against her. I don’t understand how someone who works in healthcare can have no empathy

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"Have a nice night?" 🤨🫣 is this woman stupid?
I'd be so annoyed and upset!! Definitely make a complaint. This lady is in the wrong job. I'm so sorry she spoke to you like that.

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Am i overreacting about how I was spoken to by the gynecology triage nurse??

So for context, I called the emergency gynecology unit about 2 days ago (alos used as the early pregnancy unit; under 8 weeks), due to ongoing bleeding & minor interchanging cramps, the first woman I spoke to was sweet enough.. she just sounded tired, told me the triage nurse would call me within the hour, it took nearly 2 hours so i was just left panicking, she FINALLY called me back at around midnight and the attitude on this woman STANK. I mean, she picked up and I felt like I could actually hear the eyeroll, I explained my symptoms, she looked through my chart, she seen I was in at around 5 weeks pregnant for a reassurance scan to check it wasn't an ectopic pregnancy and had a scan booked for the 14th to check bubbas heartbeat as it was too early to see it last time. She goes "you're bleeding?", me: "yes.", her: "any pain?", me: "a little", her: "k" (kissed her teeth), her: i can see here you have a scan on Monday?", me: "yup", her: "okay, well they're only scanning you cos they couldn't find ITS heartbeat, so if the bleeding/cramping gets any worse then don't bother going to your appointment on monday or the 23rd cos you've miscarried. Go ER tho." Me: (getting understandably upset and trying to hold back tears) "okay..", her: "k, anything else I can help you with", me: "no", her: "okay, soz luv. Ave a nice night" then hung up on me, I dont know if im over reacting because im just more sensitive at the moment from the changing hormones n stuff but that just felt extremely rude and insensitive, especially when on my notes in red at the top of the page in bold letters, it mentions ive had prior losses & a 'recent' infant loss (last year in may, Suspected SIDS but unconfirmed), there was just no emotion in how she said anything or like she even took into consideration how I'd feel hearing that?... and then to proceed to call my baby an "IT", there's plenty other terminology to use than "it". 🤦‍♀️🤦‍♀️ am I overreacting or do I have a right to be upset/annoyed??.

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